VoicePort only texts when it helps coordinate a requested workflow.

Program Description

VoicePort may send SMS or MMS messages when a customer requests a VoicePort workflow that needs phone coordination. Messages may ask whether now is a good time to call, schedule a better time, confirm a requested call, provide service updates, request support context, or respond to a direct message from the recipient.

Opt-In and Consent

Recipients opt in when they provide a phone number for a VoicePort workflow, request SMS or call coordination, reply affirmatively to a VoicePort coordination message, or otherwise ask VoicePort or a VoicePort customer to contact them by phone or text. VoicePort does not require SMS consent as a condition of buying unrelated services.

Example Messages

Message Frequency and Costs

Message frequency varies based on your requests and active workflows. A typical call coordination flow may send one consent message, one scheduling follow-up if needed, and any replies needed to honor your request. Message and data rates may apply.

STOP and HELP

Reply STOP to opt out of SMS messages. After STOP, we may send one confirmation message and then stop sending SMS messages unless you opt in again. Reply HELP for help, or contact hello@voiceport.co.

Privacy and Carriers

VoicePort does not sell, rent, or share mobile opt-in data or SMS consent information with third parties or affiliates for their marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.